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Date of posting: 6/15/2022

Southwest Capital Bank's CEO Featured in The Paper 

Chez The Paper                 

Click the link below to read our CEO’s thoughts on Albuquerque’s cannabis industry, recently published in The Paper.

“Southwest Capital Bank has been banking the cannabis industry for a number of years and we love serving the industry.”

Chez Steel has been our CEO for the past two years. He has served in a wide variety of banking roles at institutions big and small throughout his decades-long career. We’re grateful to have his expertise and wisdom at Southwest Capital Bank.

https://lnkd.in/gaRq36aq

 


 

Date of posting: 6/8/2022

Wildfire Assistance

The Federal Emergency Management Agency (FEMA) has opened two disaster recovery centers for those impacted by the Hermits Peak-Calf Canyon fires. These centers are located at the Old Memorial Middle School in Las Vegas at 947 Old National Rd, Las Vegas, NM 87701 and in Glorieta, along State Road 50. Old Memorial Middle School located at 947 Old National Rd, Las Vegas, NM 87701 is now serving as a Day Shelter Only. This location is for evacuees to access Federal Emergency Management Agency (FEMA) and the American Red Cross resources. FEMA representatives are available to assist with temporary housing, access to healthcare and childcare as well as assistance with applying for disaster recovery. You can apply online for FEMA assistance at https://www.disasterassistance.gov or call them at 1-800-621-3362 between the hours of 7:00 am and 11:00 pm every day.

The Small Business Administration is making loans available to repair properties (beyond what insurance allows) as well as to repair or replace damaged equipment. Disaster loans up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $40,000 to repair or replace damaged personal property. The SBA is also offering Economic Injury Disaster Loans for small businesses. The deadline to apply for property damage is July 5, 2022 and the deadline to apply for economic injury is February 6, 2023. Those unable to visit the on-site recovery center can apply online at https://disasterloanassistance.sba.gov/ela/s.

Disaster Unemployment Assistance is available through the Workforce Connection Center to those who worked, were self-employed or were scheduled to begin work, and do not qualify for unemployment benefits, subject to various criteria. Assistance began April 10, 2022 and will continue through November 5, 2022 as long as the individual’s unemployment is a direct result of the disaster. Applicants can file paperwork at Evacuation Shelters, at any Workforce Connection Center across the state or by phone at 1-877-664-6984 between 7:00 am and 4:30 pm, Monday through Friday.

 NOTICE OF IMPLEMENTATION OF WILDFIRE EMERGENCY ORDER


 

Date of posting: 2/23/2021

Branch Lobby Reopening

We will be reopening our Hot Springs, Mora, Pecos, Huning, and Douglas branch lobbies at 25% capacity on March 1, 2021. All branches will be operating according to normal business hours. We are excited to see you again, but we want you to remain safe and healthy. Please wear a mask and respect social distancing guidelines when visiting us. We encourage you to continue utilizing our online and mobile banking options, as well as drive-up windows.


 

Date of posting: 11/16/2020

Temporary Lobby Closure

In an abundance of caution, beginning November 16th, we will be temporarily closing our lobbies at every branch location. Customers will be admitted into the lobby by appointment only. All drive up windows will be operational and provide our normal full service transaction business. We believe these changes will help with potential community spread, along with ensuring we keep our branch employees healthy and safe.

We encourage all customers to use mobile and online resources whenever possible. If you need to conduct an in-person transaction, please visit our drive up windows located at our Mora, Pecos, Hot Springs, Mountain View, and Huning locations.

If you need to schedule an appointment to open a new account, apply for a loan, or access your safety deposit box, please call 505-243-1890 and your call will be directed accordingly.

Should you have any other questions or need assistance, our customer support staff is available at 505-243-1890, Mon-Fri, 8 am – 5 pm.


 

Date of posting: 06/15/2020

Branch Reopening

Thank you for your patience and loyalty as we’ve navigated through this unprecedented time. Our team has worked tirelessly to meet your needs and adapt to an ever-changing environment.

Our Hot Springs, Pecos, Huning Castle, and Douglas branches are now open with regular hours. Our Mora branch will reopen with regular hours on July 1, 2020. We will be following all local guidelines regarding COVD-19 precautions, including required mask usage and social distancing. 

Here is what you can expect from us:
COVID Guidelines

Although we’d love to see all of you in person, we recommend coming into the Branches only as necessary. If your needs can be met using our online or mobile options, we encourage you to use those. We also still recommend utilizing our drive-thru whenever possible for an in-person transaction. Our customer service representatives are standing by to assist you at 505-243-1890.


Date of posting: 03/26/2020

Mobile Deposit and RDC

Temporary cut-off for mobile deposit or RDC is 2:30pm MST. Any mobile deposit made after 2:30pm MST will be reviewed next banking day.


Date of posting: 03/19/2020 

Need cash?

Visit one of our bank owed ATMs Click Here to find one that is close to you! Were you not able to find one close to you? Use one of the 55,000+ ATMs on the AllPoint Network Click Here to find one near you.


Date of posting: 03/18/2020

Temporary Lobby Closure 

Southwest Capital Bank continues to monitor the ongoing COVID-19 situation in New Mexico. We are very confident our team is taking all the right measures and working diligently to keep both customers and employees safe.

In an abundance of caution, beginning March 19, we will be temporarily closing our lobbies at every branch location. Customers will be admitted into the lobby by appointment only. All drive up windows will be operational and provide our normal full service transaction business. We believe these changes will help with potential community spread, along with ensuring we keep our branch employees healthy and safe.

We encourage all customers to use mobile and online resources whenever possible. If you need to conduct an in-person transaction, please visit our drive up windows located at our Mora, Pecos, Hot Springs, Mountain View, and Huning locations.

If you need to schedule an appointment to open a new account, apply for a loan, or access your safety deposit box, please call 505-243-1890 and your call will be directed accordingly.

Should you have any other questions or need assistance, our customer support staff is available at 505-243-1890, Mon-Fri, 8 am – 5 pm.


Date of posting: 03/16/2020

Have you visited the NEW Tech Tips page?

We will be posting helpful, how-to-videos every day in an effort to help you manage your banking from the comfort of your office or home.


Date of posting: 03/12/2020

Want to talk to someone regarding Covid-19 (coronavirus)?

Call the New Mexico Department of Health COVID-19 Hotline @ 1-855-600-3453


Date of posting: 03/11/2020 

Keeping things clean!

We have been working closely with the companies who we partner with to clean our branches and Operations Center to ensure that we are properly cleaning and disinfecting. We have confirmed that our cleaning team is in compliance with the CDC recommendations regarding properly cleaning and disinfecting surfaces. They have made the following statement:

"Please be confident we are taking all necessary precautions to help prevent the spread of Coronavirus or any other virus.  As a result, we are enhancing our cleaning procedures in the interest of our customers' health and safety. As early as this week, we will be using Hillyard Re-Juv-Nal, our EPA approved, hospital-grade disinfectant on high-touch surfaces in your building. These surfaces include: light switches, door handles, door frames, all restroom surfaces, breakroom, conference room tables and break area surfaces.  This goes beyond the standard CDC guidelines."

Our employee's and customer's health comes first and is our top priority!

We will continue to provide updates as they are presented to us.


Date of posting: 03/09/2020

Coronavirus (COVID-19)

What is Southwest Capital Bank doing?

Southwest Capital Bank is actively monitoring the status of the novel coronavirus (COVID-19) better known as the coronavirus. At the moment, New Mexico has confirmed cases of the coronavirus, however, we are taking the necessary steps to help protect both our employees and our customers when visiting our branches.

 

Ways to prevent the spread of the coronavirus?

 

In the event that we must close a branch location due to the spread of the coronavirus, below are some helpful tips to help ensure our customers can continue to manage their finances accordingly.

How can I make a deposit if I am unable to go into a branch?

  1. Check deposits can be completed by way of our mobile app; click here to learn more. Business customers can, in addition to the mobile app, make check deposits via Remote Deposit Capture if already setup.
  2. Cash deposits must be made inside the branch. However, if you are not feeling well help us protect our employees and other customers by using our drive-thru to complete your deposit.

 

How can I complete a cash withdrawal from my account?

  1. Visit one of our SWCB ATMs – Click here to find the closest one to you! If there is not a SWCB ATM close by, we encourage you to use any AllPoint ATM and complete a cash withdrawal surcharge FREE Click here to locate the closest one to you.
  2. Cash withdrawals can also be completed at any one of our branches that has a drive-thru
     

Helpful Links:

NM Department of Health

Centers of Disease Control and Prevention

Who do I call at Southwest Capital Bank if I have additional questions?

Our Customer Support team is available Monday – Friday 8am -5pm at 505-247-7922. Should we need to close a location during this time our customer support team will be able to provide up to the minute details about any and all changes.